Terms of Purchase and Use
These terms apply to your purchase and use of the Kintrak Family Readiness Organizer from kintrak.ca, operated by Raeven Logic Systems Inc. (“Kintrak”, “we”, “us”). By buying or using the organizer, you agree to these terms.
What you are buying
The organizer is a digital file that you download, fill in, and print. Each purchase includes two copies, each personalized with a name you choose. Each copy comes as a version you can type into on a computer and a version you can print and fill in by hand, along with a short guide to using it. It is delivered electronically. There is no physical product.
Your licence to use it
When you buy Kintrak, you receive two copies. Each copy comes with a licence to use it for the person whose name is on it.
- You may print as many copies as you need.
- You may share it privately with anyone you choose, such as a family member or friend, including giving a copy as a gift.
- You may not resell it, post it publicly, share it in an online group or mailing list, or use it for any commercial purpose.
Each copy carries the name you chose for it. Kintrak owns the organizer’s design, layout, and wording, which are protected by copyright. The information you fill into your copy belongs to you and remains entirely yours.
Price and payment
Prices are shown in Canadian dollars and may be shown in your local currency at checkout. Payment is handled by our payment processor, Stripe. Applicable taxes may be added. You are responsible for any charges your bank or card applies.
Delivery
Your two copies are prepared with the names you chose and made available to download from the email you receive right after your payment is complete. Please use a valid email address and check your spam folder if you do not see it. If you have any trouble, email info@kintrak.ca and we will help, usually within two business days.
Kintrak is a digital product delivered by email only. Raeven Logic Systems Inc. does not print, mail or ship physical copies of Kintrak, and does not offer a print-and-mail service. A request for a printed or mailed copy is not grounds for a refund.
Refunds
Because the organizer is a digital product that is personalized and delivered to you immediately, purchases are final once the files have been delivered. If something goes wrong, such as a file you cannot open or a payment taken twice, please contact us at info@kintrak.ca within 7 days of your purchase and we will make it right.
Not professional advice
Kintrak is an organizing resource for your family’s own information. It is not legal, financial, tax, or medical advice, and using it does not create any professional relationship. You are responsible for the accuracy of what you enter and for your own decisions. For advice about your situation, speak with a qualified professional.
Provided as is, and our responsibility
The organizer is provided as is, without warranties of any kind, to the extent the law allows. We are not responsible for how the information you enter is used, or for any loss that follows from using the organizer. To the extent the law allows, our total responsibility to you for any claim connected to your purchase is limited to the amount you paid for it, and we are not responsible for indirect or consequential losses.
Our content
The design, wording, and layout of the organizer belong to Kintrak and are protected by copyright. Your licence above does not transfer ownership.
Changes to these terms
We may update these terms from time to time. The version in effect when you purchase applies to that purchase.
Governing law
These terms are governed by the laws of the Province of Alberta and the laws of Canada that apply there.
Contact
Questions about these terms can be sent to info@kintrak.ca.